FAQ's

FAQ's

Where does this store ship from?

BU ships from NY, New York USA.

What is this store's return and exchange policy?

Exchanges are done within 14-days after the order is received. The item has to be in the original packaging and has not been worn or destroyed. No refunds.

CLEARANCE items are non exchangeable.

Do you accept orders placed outside of the USA?

Yes. We ship worldwide.

How long will it take to receive my order?

It may take up to 10-14 business days to the order to ship out, depending on inventory. Once shipped most domestic orders take anywhere from 2 to 7 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 3 weeks. 

How do I pay for my order? Is it secure?

BU's checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, BU has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or email: buclothingnyc@gmail.com